FAQ

Feature Questions

• 1. Odor

  The odor sensor is located on the side of the OxyPure, inside the unit. The odor is then displaying detected odor level of pollutants including cleaning and cooking household odors. This sensor should not be cleaned internally as this can lead to sensor damage.

• 2. Air Quality

  The air quality sensor is located under a cover in the back of the unit. The air quality sensor detects overall air quality in the vicinity of the OxyOure and displays it on the control panel on top of the unit. This sensor requires cleaning maintenance to remain accurate. To clean the sensor simply use a q-tip.

• 3. Turbo

  The turbo feature turns the unit to the highest speed to purify the air quickly and efficiently. This mode can be set to ½ hour, 1 hour or 2 hours.

• 4. Timer

  The timer can be used to automatically turn off the OxyPure unit after a certain amount of time.

• 5. Fan Speed

  With this button the user can manually set the fan speed they desire.

• 6. Ultimate Clean Mode

  The button to activate this mode is located on top of the unit and can be activated by pressing the button once. The Ultimate Clean mode is designed to battle the most challenging environments, detecting, and cleaning the air quickly, using the Turbo power.

• 7. Auto Mode

  The button to activate this mode is located on top of the unit and can be activated by pressing the button once. This mode is designed to keep OxyPure continuously on to maintain good air quality through Fan Speed adjustment to the Air Quality and Odor levels, as detected by the sensors.

• 8. Eco-Friendly Mode

  This mode conserves energy by keeping the OxyPure in stand-by mode until poor air quality is detected, which is then purifier using the highest fan speed. This mode can help you save money on electricity down to continuous operation as low as $10 per year. To activate this mode, press the Power button simultaneously with the Ultimate Clean button.

• 9. Sleep Mode

  This mode will turn off all lights on the OxyPure and will allow you to choose any fan speed or mode you would like and will keep working in the previously specified mode until any button. To activate the Sleep Mode, you can hold down Fan Speed for 3 seconds.

Product Questions

• 1. Where should I place the OxyPure™?

  You can place the Nuwave® OxyPure® Smart Air Purifier anywhere you like. With its 360-degree air intake, it pulls in air from all around the unit.

• 2. How do I read the Air Quality Levels?

  The Nuwave OxyPure® Smart Air Purifier senses both air quality and odors. There are six levels for each on the display. Each shows different colors to indicate the cleanliness of the air with green meaning that the air is clean, and red, on the opposite end of the dial, indicating severe air purity issues.

• 3. What is the Auto-Control Function?

  This setting allows the Nuwave® OxyPure® Smart Air Purifier to react automatically based on air quality, engaging the fan at Speed 3 when Level 3 air quality is detected.

• 4. What is the Eco-Friendly Mode?

  This energy-saving function is like the Auto-Control Function in that it allows the OxyPure® to remain off until poor air quality is detected. Once poor air quality is detected, the unit goes into Auto Mode and works until the air quality is back to good air quality, and then it shuts off.

• 5. What is the Ultimate Clean Function?

  This is another energy-saving mode during which the OxyPure® fan operates constantly on Speed 1 if the air quality is good, increasing to Speed 6 at the first hint of poor air quality or odor, and then returning to Speed 1 once air quality is restored.

• 6. What is Night Time Sleep Mode?

  This mode will turn off the Nuwave® OxyPure®’s indicator lights, and automatically adjusts the fan speed to maintain air quality while minimizing noise.

• 7. How do I clean my Nuwave OxyPure™ Smart Air Purifier?

  The Nuwave® OxyPure® Smart Air Purifier is very easy to clean and maintain. Simply follow these steps:

  • Clean the exterior with a cloth or paper towel. If there is any type of build-up, use a damp cloth. Do not use any harsh abrasives or cleaning pads on any part of the unit.
  • Clean the Air Quality sensor that is on the back of the unit. Remove the cover and use cloth or paper towel to remove any build-up, dust, etc.
  • Clean the odor sensor grill opening that is on the right side of the unit with a soft cloth. Do not spray anything in or around the odor sensor grill.
  • Clean/Change the filters as follows:
    • Open the Filter Slot Cover
    • Remove filters that require cleaning or replacement
      • To clean the Stainless-Steel Pre-Filter, remove any dust or lint with a paper towel or vacuum, then clean with warm, soapy water. Rinse thoroughly and dry the filter before reinstalling it into the OxyPure™.
      • To clean the Bio-Guard filter, spray it with a mild degreaser and allow it to sit for 2-3 minutes. Submerge the filter in warm water, shake and remove. Repeat this process until the filter is clean. Rinse with warm water and allow it to dry completely before reinstalling it into the OxyPure™.
    • Do not try to wash the Ozone Emission Removal Filter or the HEPA/Carbon Combo Filter.
    • To clean the Ozone Emission Removal Filter, dust or gently vacuum the filter.

Filtration System Questions

• 1. What is the Clean Air Delivery Rate (CADR) of the Nuwave® OxyPure® Smart Air Purifier (in Cubic Feet Per Minute)?

  • Tobacco, Cooking & Fireplace Smoke: 332
  • Dust: 346
  • Pollen: 369

• 2. How does the Nuwave® OxyPure® Smart Air Purifier work?

  The Nuwave OxyPure® Smart Air Purifier utilizes the following five-filter system designed to completely clean the air while maintaining a strong positive air flow.

  • A washable/reusable Stainless-Steel Pre-Filter captures large particles such as pet danders.
  • Dust: 346
  • An Ozone Emission Removal Filter degrades ozone (O₃) into oxygen (O₂).
  • The HEPA/Carbon Combo Filter captures fumes, gases, and Volatile Organic Compounds.

• 4. How do I clean the Ozone Emissions Removal Filter?

  You can easily clean the Ozone Emissions Removal Filter by following these simple steps.

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Other Questions

• 1. Why does the OxyPure® motor stop while in Auto Mode, and how do I get it going again?

  Under certain extraordinary circumstances, the fan motor of the OxyPure™ will shut down to protect itself. This is not a failure of the unit, but rather a safety feature. To clear the motor and get it going again, turn the unit off and then turn it back on. The fan motor will operate normally.

• 2. What is the warranty?

  • The Nuwave OxyPure™ Smart Air Purifier includes a 1-year warranty. See more information in the Support tab under Warranty filtered by product.
  • If you want to start a warranty claim, go to the Support tab on nuwavenow.com and click on "Warranty Claims" to start one.

• 3. What if I can’t find the manual for my OxyPure® Smart Air Purifier?

  Don’t worry, you can always download printer support materials on the Product Page or from the Support tab, which will be sorted by product.

Test and Performance Data

Air Purifier Efficiency Tests

• 1. Smoke, Dust, And Pollen - Intertek Testing Services

  Using Tobacco Smoke (particle size: 0.10 - 1.0 microns), AC Fine Test Dust (particle size: 0.5 - 3.0 microns), and Paper Mulberry Pollen (particle size: 5 - 11 microns), the tests showed an average Clean Air Delivery Rate (FT³/Min) of 354.9 for Smoke, 332.8 for Dust, and 362.6 for Pollen.

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• 2. Anions - Intertek Testing Services

  In addition to producing no ozone, the OxyPure® also produces no extraneous negative ions (anions). The Bio-Guard Filter creates anions as part of its normal function. However, like the pathogens and particles trapped by the Bio-Guard Filter, the anions it generates also remain in the filter.

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• 3. CADR For Smoke, Dust, And Pollen - Intertek Testing Services

  Intertek Labs tests are based on the Clean Air Delivery Rates (FT³/Min) for Tobacco Smoke (particle size: 0.10 - 1.0 microns), AC Fine Test Dust (particle size: 0.5 - 3.0 microns), and Paper Mulberry Pollen (particle size: 5 - 11 microns), the tests showed an average Clean Air Delivery Rate (FT³/Min) of 356.1 for Smoke, 351.3 for Dust, and 391.2 for Pollen.

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• 4. Formaldehyde - Intertek Testing Services

  Intertek tested the OxyPure®’s formaldehyde removal rate. The test shows that at 110 minutes, the removal rate is 95.1%!

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• 5. Ozone Emission - Intertek Testing Services

  Ground level ozone concentrations (measured in parts per billion or ppb) varies depending on where you live. You can live in places where it is fairly low, like Oahu in Hawaii, which averages 49ppb¹; or in places like Chicago, which averages 72ppb². The national average hovers around 70ppb³, which is also the current EPA standard. The CARB-Certified OxyPure®'s Ozone filter drops the ozone concentration in your home to 1ppb, 70 times lower than current EPA limits and well below the ozone concentration you would find outside anywhere in the U.S.

  1. State of Hawaii Annual Summary 2015 – Air Quality Data
  2. Illinois Air Quality Report 2017 - Air Quality Index
  3. EPA Report on the Environment

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